You can return your package by registered mail with the accompanying invoice to the following address:
6811 DJ Arnhem
(DO NOT include words like goldsmith, goldsmith or jeweler in the address or on the packaging). You can only exchange or return items purchased from our webshop. You will receive the purchase amount, excluding shipping costs, refunded to your account within 30 days. Returns of products are at your own risk. It is wise to request a proof of shipment for return shipments.
The following are excluded from the right of return:
- Products specially designed and manufactured for you
- Specially made-to-measure jewelry, these are not subject to the legal return right