Exchange or Return

The jewelry of Goudsmederij Tessa Reijmers is made with a lot of attention and care. If you are nevertheless not satisfied with your purchase, you can return it unworn and undamaged in the original packaging within 14 working days. Jewelry that is or has been made especially for you cannot be returned or exchanged. Return shipments must be made known in advance via This email address is being protected from spambots. You need JavaScript enabled to view it.. The costs and risk of the return shipments are for your account.

You can return your package by registered mail with the accompanying invoice to the following address:

T. Reijmers
Koningstraat 65
6811 DJ Arnhem
The Netherlands

(DO NOT include words like goldsmith, goldsmith or jeweler in the address or on the packaging). You can only exchange or return items purchased from our webshop. You will receive the purchase amount, excluding shipping costs, refunded to your account within 30 days. Returns of products are at your own risk. It is wise to request a proof of shipment for return shipments.

The following are excluded from the right of return:

• Products specially designed and manufactured for you
• Specially made-to-measure jewelry, these are not subject to the legal return right